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Organizational Performance Study: Evaluation of Work Motivation as Mediation with Antecedents Organizational Citizenship Behaviour Aspects

DOI : https://doi.org/10.36349/easjebm.2021.v04i06.002
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The purpose of this study is to analyze and explain the effect of Organizational Citizenship Behavior (OCB) toward Organizational Performance and examines work motivation as a mediating variable. Research respondents are employees who are permanent government employees and contract employees. The research location is in a sub-district office in Pasuruan, Indonesia. A total of 108 respondents became the sample of this study. The analysis technique is descriptive, and linear regression to confirm a structural equation model which is built. The quantitative approach was chosen to explain the influence between research variables. Collecting data using a questionnaire. The results of this study found that Organizational Citizenship Behavior was able to improve organizational performance, especially aspects of service to the community so that it had an impact on improving organizational performance. In addition, work motivation can be a work view for employees who carry out Organizational Citizenship Behavior to achieve organizational performance.

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Dr. Afroza Begum

Lecturer, Dept. of Pharmacology and Therapeutics, Shaheed Monsur Ali Medical College & Hospital, Uttara, Dhaka-1230, Bangladesh

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