ABSTRACT
CV Asuchii Hidayatullah Company is engaged in the furniture business in Probolinggo, East Java. Competition in the furniture sector in Probolinggo is very tight. Cv Asuchii Hidayatullah is engaged in processed furniture from raw materials to semi-finished and processed into mass-produced goods. The furniture products offered are in the form of tables, chairs, cabinets, and others. Furniture sales at CV. Asuchii Hidayatullah implements a process according to customer requests (purchase by order), besides that CV. The population of this study was 3,128 furniture consumers with the period 2019 – 2020. The determination of the number of samples used by the author in this study was based on the Slovin method as a measuring tool to calculate the sample size; the number of respondents was 100 respondents. They are observing the results of research findings that Service Quality and Customer Trust can improve a corporate image in CV. Asuchii Hidayatullah Probolinggo, Service Quality and Customer Trust can increase customer satisfaction at CV. Asuchii Hidayatullah Probolinggo, thus Quality of Service and Customer Trust can increase customer satisfaction in CV. Company image can increase customer satisfaction in CV. Asuchii Hidayatullah Probolinggo, Corporate Image has not been able to mediate the influence of Service Quality and Customer Trust on Customer Satisfaction through the CV. Asuchii Hidayatullah Probolinggo, The study results show that corporate image has not been able to mediate between the influence of service quality and customer trust on customer satisfaction through the CV. Auschi Hidayatullah Probolinggo, we suggest that other researchers can re-test on different companies and different cases. Because Corporate Image has not been able to mediate the effect of Service Quality and Customer Trust on Customer Satisfaction, we suggest that other researchers test it with variables such as Word of Mouth.

ABSTRACT
This research aims to analyze the effect of profitability, leverage and size of the company on tax avoidance through earnings management practices in manufacturing companies going public in Indonesia. Profitability indicators are measured by comparing operating income with total company assets. Leverage is measured by comparing total debt with total assets. Company size is measured using the natural logarithm of total assets. Tax avoidance is measured using the Cash Effective Tax Rate. Earnings management practices are measured using the discretionary accruals. The population is all manufacturing companies that went public in Indonesia. Samples were selected using the purposive sampling method. Path analysis is used to test the hypothesis of the direct effect of profitability, leverage and firm size on earnings management practices and tax avoidance. As well as examining the indirect effect of profitability, leverage and company size on tax avoidance through earnings management practices. Research has found evidence of profitability, leverage and firm size directly have a significant effect on management practices and tax avoidance. Earnings management practices have a significant effect on tax avoidance. Profitability Leverage and company size significantly influence tax avoidance through earnings management practice.

ABSTRACT
This study discusses research to study and analyze differences in time efficiency and cost realization and the application of project management in MT Sepinggan ship docking repair. The research uses quantitative and qualitative methods (mixed methods). Analysis of quantitative data uses descriptive statistics and non-parametric statistical different tests, while qualitative analysis uses descriptive-qualitative. The results showed: differences in the time and realization cost of repairing MT Sepinggan ship docking repair. Furthermore, project management has been done well with docking repair vendors in the place and material.

ABSTRACT
This study aims to investigate the shaping factors in the variables Women empowerment. The study was conducted on female workers at a floating market in South Kalimantan, Indonesia, 133 female traders. The research design is descriptive quantitative, using SEM analysis of loading factors to determine the indicators forming the variables of women's empowerment. The results of this study indicate that the five indicators built in this study can form women's empowerment variables, namely, welfare, access, critical state of awareness, participation, and control. Among the five indicators observed in this study, the participation indicator is superior in reflecting the latent variables of women's empowerment.

ABSTRACT
The study is on the Antecedents of Perceived Organisational Politics and Psychological Withdrawal. The objectives of the study are to examine the antecedents of perceived organisational politics as well as to assess the relationship between POP and psychological withdrawal. Although many studies on the antecedents and consequences of POP have been reported, the antecedents and Psychological withdrawal mentioned herein was not examined previously by any study in the North East of Nigeria. To collect primary data questionnaires were developed and distributed. The collected data were analyzed using SEM-AMOS. The Findings from this study indicates that workforce diversity have positive impacts and significant relationship with POP while the need for power have negative influence on POP. Further findings show that employees who perceive politics in their work place, develop psychological withdrawal in terms of job anxiety and low organisational commitment. Conclusively understanding POP and it consequence will go a long way in reducing its negative effects on employee’s performance. This study recommended that, to control the unfavorable consequences of POP, organizations must design effective policies to manage workforce diversities and relationship conflicts.

ABSTRACT
This research examines four variables, there are Service Quality, Information Quality, Website Quality, and User Satisfaction. The research aims to empirically test Service Quality and Information Quality on User Satisfaction by adding Website Quality as an Intervening Variable with the Malang Regency Government website as an object. This research used quantitative and casual-comparative research design. Research respondents are website operators of Government Organizations in Malang Regency, with 478 operators in total. By using Simple Random Sampling as the sampling technique with an error value of 10%, writers obtained 81 samples. Primary data were collected using a questionnaire assisted by google form. So 81 website operators work in Malang Regency Government Organizations as respondents. We applied Descriptive Analysis and Linear Regression Analysis using Structural Equation Modeling as the analysis technique in this research. The result indicates that Service Quality, Information Quality, and Website Quality significantly have a positive influence on User Satisfaction. Meanwhile Service Quality and Information Quality significantly cannot increase User Satisfaction through Website Quality.

ABSTRACT
The results of AC Nielson's research stated that the level of spending of Indonesians always ranked third in the Asia Pacific region, even in the first quarter of 2009 it rose from 14 per cent to 15 per cent (http://economy.okezone.com/). This is influenced by the style of shopping which has changed from shopping at simple traditional outlets to modern outlets that are clean, organized and air-conditioned. The population of this study are customers who shop atin hypermarkets in Malang City, namely, Carrefour and Giant. The total population cannot be known with certainty, so the sample size is determined by multiplying the number of indicators from 5 variables by 10, this refers to the opinion expressed by Solimun (2002:78) that the determination of the sample size is equal to 5 to 10 times the number of manifest variables ( indicators) of all latent variables. The number of indicators in this study was 15 indicators. Based on these provisions, the sample size used is 15 X 10 = 150 respondents. The results showed that the respondent's characteristics seen from the frequency of shopping in 1 month were dominated by respondents who shopped 3 times in 1 month. This can be interpreted that to meet their daily needs, respondents in determining where to shop prefer hypermarkets because they prioritize places that are clean, comfortable and offer cheaper prices. Respondents tend to give answers agreeing that service performance is shaped by the quality of interaction, physical environment quality and yield quality. Respondents tend to give an agreeable answer that store attributes are formed by facilities, employee service, after-sales service and merchandise.