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Improving the Performance of Civil Servants Through an Income Improvement Allowance Scheme in Jayawijaya Regency

DOI : https://doi.org/10.36349/easjhcs.2025.v07i03.001
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This study aims to analyze the implementation of the policy of providing additional, conditional income improvement allowances to improve the performance of civil servants, as well as identify inhibiting and supporting factors for its implementation. The research location was at the Regional Development Planning Agency office in Jayawijaya Regency. The research method uses a descriptive qualitative approach with Miles and Huberman analysis techniques based on interview data, observation, and documentation. This study found that implementing the income improvement allowance policy at Bappeda Jayawijaya Regency is relatively effective but still leaves various structural deficiencies. Income improvement allowance improves discipline, productivity, and job satisfaction, with allocations based on position, workload, and discipline, although employee understanding of the assessment mechanism is uneven. Successful implementation is supported by human resource competence, budget adequacy, organizational communication, and electronic attendance systems. In contrast, the main challenges of lack of transparency, limited facilities, weak commitment of implementers, and employee resistance still hamper the effectiveness of the policy. The findings emphasize the need for internal communication reform, strengthening the integrity of implementers, and continuous education on policy substance to ensure more sustainable success. This research is expected to contribute to Bappeda Jayawijaya Regency in strengthening human resources through training and education to improve employees' managerial and communication skills. In addition, ensuring the timely availability of the income improvement allowance budget and implementing strict supervision of employee attendance and performance is important. Providing strict sanctions will also improve discipline and effectiveness of policy implementation.

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Dr. Afroza Begum

Lecturer, Dept. of Pharmacology and Therapeutics, Shaheed Monsur Ali Medical College & Hospital, Uttara, Dhaka-1230, Bangladesh

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